File a cargo claim
Download our claims filing procedures form to begin the claims process and find the appropriate cargo claims specialist.
Cargo claims services
Prompt and professional handling
Non-delivered or damaged goods. Cargo-related crime. Natural disasters. Evolving geopolitical concerns. An ever-changing global business environment makes even the most well-protected supply chain vulnerable.
If a loss does occur, FM Cargo has worldwide capabilities to get your claim resolved promptly and fairly.
Following a loss, our staff of cargo claims specialists and cargo adjusters work with you to:
- Evaluate the extent and cause of loss
- Provide advanced or partial payment
- Support efforts to recoup costs through subrogation
- Assist you with all aspects of your claim and help you resolve any disputes
Once your claim is resolved, FM Cargo may provide in-depth, post-loss analysis to determine what went wrong and establish solutions to mitigate future risk.
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Cargo client website
Streamline the shipping process by generating or cancelling marine policy certificates, using our secure online system.
Related cargo solutions
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Cargo insurance
Whether you ship by land, sea or air, protect your goods from the moment they leave the warehouse until they arrive at their destination.
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Cargo risk engineering services
Our cargo risk engineering services can help protect your products while shipping by land, sea or air.