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FM customers should submit their reports directly through the portal.

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Report A Cargo Loss

If you have a cargo loss please click the button below.

Report a Cargo Loss

Inside the United States

Use our toll-free number – (1) 877 NEW LOSS (639 5677) – to report a loss to FM Global from anywhere in Canada and the United States, 24 hours a day, 7 days a week.

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Outside Canada and the United States

Report a loss outside Canada and the United States by directly contacting your designated claims office.
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