Cargo claims services

Prompt and professional handling


Non-delivered or damaged goods. Cargo-related crime. Natural disasters. Evolving geopolitical concerns. An ever-changing global business environment makes even the most well-protected supply chain vulnerable.

If a loss does occur, FM Cargo has worldwide capabilities to get your claim resolved promptly and fairly.

Following a loss, our staff of cargo claims specialists and cargo adjusters work with you to: 

  • Evaluate the extent and cause of loss
  • Provide advanced or partial payment
  • Support efforts to recoup costs through subrogation
  • Assist you with all aspects of your claim and help you resolve any disputes

Once your claim is resolved, FM Cargo may provide in-depth, post-loss analysis to determine what went wrong and establish solutions to mitigate future risk.

  • Cargo Claim

    File a cargo claim

    Download our claims filing procedures form to begin the claims process and find the appropriate cargo claims specialist.

    Report a cargo loss
  • Cargo Ship

    Cargo client website

    Streamline the shipping process by generating or canceling marine policy certificates, using our secure online system.

    Log on now

Related cargo solutions

  • Cargo Insurance

    Cargo insurance

    Whether you ship by land, sea or air, protect your goods from the moment they leave the warehouse until they arrive at their destination.

  • Cargo risk engineering services

    Our cargo risk engineering services can help protect your products while shipping by land, sea or air.